Privacy policy

Kriss Air Conditioning Limited customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.
Our contact details:
Telephone: 07916053965
Email: info@krissac.co.uk

What information we collect, use, and why:

We collect or use the following information to provide services and goods, including delivery:
-Names
-Company name
-Contact details
-Addresses

We receive, collect and store any information you enter on our website or provide us in any other way. These will include:
-Email address
-Marketing preferences
-Website and user journey information in connection with cookies (if you give consent)

We collect or use the following information to comply with legal requirements:
-Health and safety information
-Lawful bases

Where we get personal information from:

-People directly
-Website

How long we keep information:

We will keep your personal data for the period of 12 months.

Your data protection rights:

Under data protection law, you have rights including:
-Your right of access – You have the right to ask us for copies of your personal data.
-Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate.
-You have the right to ask us to complete information you think is incomplete.
-Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
-Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
-Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
-Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
-Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

 You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Your data protection rights:

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the Information Commissioner’s Office.
Last updated: 23 April 2024.

If you have any questions, don’t hesitate to contact us.

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